Refund policy

Cancellation, Date Change & Travel Credit Policy

Effective Date: 3 July 2026

At The Little Nomad Tour, operated by Nomad Hospitality Group Sdn Bhd (MOTAC Licence No. KP/LN 9045), we provide travel services including tour packages, flights, accommodation, transportation, attraction tickets, and other travel-related arrangements.

As these services involve advance bookings with airlines, hotels, transport providers, and overseas partners, all bookings made with us are strictly non-refundable.

Booking Confirmation

A booking is confirmed once the required deposit or full payment has been received.

By making a booking, you acknowledge and agree to this Cancellation, Date Change & Travel Credit Policy.

No Refund Policy

All payments made to The Little Nomad Tour, including deposits, partial payments, and full payments, are strictly non-refundable.

This policy is in place because airlines, hotels, transportation providers, attraction operators, and our travel partners generally do not provide refunds once bookings have been confirmed.

No refunds will be provided for, including but not limited to:

Change of mind.
Cancellation by the traveller.
No-shows.
Late arrivals.
Early departures.
Unused services.
Missed flights, transfers, or tours due to the traveller's own circumstances.
Visa refusal or failure to obtain the required travel documents.
Medical reasons or personal emergencies.

We strongly recommend that all travellers purchase comprehensive travel insurance to protect themselves against unforeseen circumstances.

Date Changes

Where possible, customers may request to change their travel date.

Date changes:

Must be requested in writing by emailing office@nomadhospitality.com.
Are subject to availability.
Must comply with the terms and conditions of the airline, hotel, and other suppliers.
May incur supplier amendment fees, fare differences, seasonal price differences, or administrative charges.

Approval of any date change is not guaranteed.

Travel Credit

If a date change is not possible, The Little Nomad Tour may, at its sole discretion, offer a travel credit.

Travel credits:

Are issued solely at the discretion of The Little Nomad Tour.
May only be used for future bookings made directly with us.
Are non-transferable unless otherwise approved in writing.
Cannot be exchanged for cash.
Must be used before the expiry date stated on the travel credit.

The value of the travel credit may be subject to deductions for any non-recoverable costs already paid to airlines, hotels, transport providers, attraction operators, or other suppliers.

Supplier Terms

Flights, hotels, transportation, attraction tickets, cruises, travel insurance, and other third-party services remain subject to the terms and conditions of the respective suppliers.

Any amendments permitted by suppliers may result in additional charges payable by the traveller.

Force Majeure

The Little Nomad Tour shall not be held liable for delays, cancellations, or changes caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government regulations, border closures, political unrest, airline operational changes, or adverse weather conditions.

In such circumstances, any available travel credit, rescheduling, or alternative arrangements will depend on the policies of the respective suppliers.